These are the simple rules for our service. No legal maze — if anything here is unclear, call us and we will explain it.
1. What we do
SHARPENit is a mobile sharpening and repair service. We come to you — homes, shops, and businesses — and sharpen or repair knives, grooming shears, clipper blades, garden tools, lawn mower blades, slicer blades, and similar items. Some machines we take away for a repair and bring back.
2. Prices and estimates
The prices on our page are starting points. What you actually pay depends on the size and condition of each item, and the list on the home page is the quickest way to see where you stand.
For repairs, the check and estimate fee is added to the repair cost, and any parts needed are extra. If we find something that will cost more than you expected, we tell you before we carry on.
Prices can change, so the price quoted when you book is the one that applies.
3. Getting your items ready
Please have your items clean and free of dirt, grease, and food when we arrive, and keep them in a safe container so nobody is cut on the way. Lawn mower blades need to be taken off the mower before we come.
We may ask to look at an item first, and we can decline work that we cannot do safely or properly.
4. What we cannot promise
Very damaged, badly chipped, broken, or worn-out items sometimes cannot be brought back to a good edge. If we find that your item is beyond sharpening or repair, we will tell you rather than charge you for work that will not help.
5. Payment
Payment is due when we hand your items back, unless we have agreed something different with you beforehand.
6. Your items in our care
We handle every item carefully and take the same pride in your tools as we do in our own equipment. If something goes wrong while an item is with us, tell us and we will make it right — by repairing the item, replacing it, or refunding the cost of the service. We are not responsible for damage that was already there when we received the item.
7. Cancelling or moving an appointment
If plans change, just call us as soon as you can so we can rearrange or take someone else in your place.
8. Changes to these terms
We may update these terms from time to time. The version shown here, with the date at the top, is the one that applies to your booking.
Questions?
Call us at 732-800-1020 and we will talk it through with you.